Patient Experience vs. Patient Satisfaction – Are They The Same Thing?
Patient Experience (aka Patient Care); Patient Satisfaction – these are terms that are often used interchangeably. However, these are very different things and it is crucial to understand the context behind both and then use them to your and your patient’s advantage. Patient Experience is more than just the clinical encounter, itself; it speaks to …
Patient Experience vs. Patient Satisfaction – Are They The Same Thing? Read More »
