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Kansas City Orthodontic Practice Earns Top Honors
Burleson Orthodontics Earns Seven Consecutive Talk Awards for Patient Satisfaction Kansas City orthodontic practice earns its seventh prestigious Talk Award thanks to outstanding customer
All Plumbing Earns Eight Consecutive Talk Awards for Customer Satisfaction
Arlington, Va. (May 24, 2019): Since its early days in business, All Plumbing, Inc. has solidified a position within the plumbing industry as a trustworthy,
Talk Awards Honors Sophisticated Smiles for 9 Years of Outstanding Customer Satisfaction
In 2002, Angela R. Cameron, DDS, PC, FDOCS, LVIF, FAGD, took over an established dental practice and transformed it into Sophisticated Smiles — a five-star
The Talk Awards Honors McCormack Roofing for Outstanding Customer Satisfaction Eight Years Running
Anaheim, Calif. (Jan. 20, 2019): Building on a strong foundation of customer service, McCormack Roofing, Construction & Energy Solutions has once again earned high praise
Jeppson Dental Earns Nine Consecutive Talk Awards for Patient Satisfaction
Provo, Utah (May 3, 2019): For nearly two decades, Jeppson Dental has provided the highest levels of dental care to the community. By focusing on
Talk Awards Honors Elite Kreation$ for Nine Years of Outstanding Customer Satisfaction
Jamestown, N.Y. (April 25, 2019): Dedication to providing the highest levels of customer service is the heart of Elite Kreation$’ business philosophy. By always putting
All News Articles
SoLoMo Marketing: How to Combine Social Media, Targeting and Mobile to Engage Customers
A surge in smartphone and Internet use has changed the way companies connect with consumers in a huge way: businesses can now gather an unprecedented
Kansas City Orthodontic Practice Earns Top Honors
Burleson Orthodontics Earns Seven Consecutive Talk Awards for Patient Satisfaction Kansas City orthodontic practice earns its seventh prestigious Talk Award thanks to outstanding customer
Mansfield Urgent Care & Family Medicine 2018 Talk Award Winner
2018 Talk Award winner, Mansfield Urgent Care & Family Medicine, is all about the patient – from the waiting room to the exam room to
7 Tips for Distributed Customer Support Success
The digital revolution is causing a sea of change in how organizations are building their customer support teams. Technology is removing geographical barriers that have
Stanford Chiropractic Center Wins Ninth Consecutive Talk Award for Customer Satisfaction
PALO ALTO, CALIFORNIA, UNITED STATES, January 7, 2019 – Receiving the highest possible customer satisfaction rating of 5 stars for nine straight years has earned Stanford Chiropractic Center
Accountability over Decades Wins All Plumbing, Inc. Customer Service Award Year-Over-Year
March 30, 2018 Arlington, Virginia: At All Plumbing, Inc. in Arlington, Virginia, they hold themselves accountable for 100 percent customer satisfaction through service warranties and
Building a Customer-centered Culture
What does executive coaching have to do with a company’s focus on delivering on its promise to customers? The answer is simple, but it’s one
The End of Quality Assurance
Once a week we would sit in a conference room and listen to recorded calls — calibration we called it. If you like Russian roulette
Northwest Career College Receives High Marks
Northwest Career College Earns Ninth Consecutive Talk Award for Outstanding Customer Satisfaction Las Vegas career college receives high marks for customer satisfaction, earning it nine
Talk Awards Honors Sophisticated Smiles for 9 Years of Outstanding Customer Satisfaction
In 2002, Angela R. Cameron, DDS, PC, FDOCS, LVIF, FAGD, took over an established dental practice and transformed it into Sophisticated Smiles — a five-star
Nicholas G. Rendon Eight Consecutive Talk Awards Winner
At the dental practice of Nicholas G. Rendon, DDS, in Vero Beach, Fla., patients are treated by a caring staff genuinely dedicated to serving their
Talk Awards Honors Elite Kreation$ for Nine Years of Outstanding Customer Satisfaction
Jamestown, N.Y. (April 25, 2019): Dedication to providing the highest levels of customer service is the heart of Elite Kreation$’ business philosophy. By always putting
Olympia Gym Earns its Ninth Talk Award for Outstanding Customer Satisfaction
Aventura, Fla. (June 30, 2018): Olympia Gym is celebrating 40 years in the business of getting results for clients and setting trends in the fitness
Establishing a Social Media Presence
Social media networks are great resources for all businesses looking to promote their brands and gain more business. However, it’s important that you choose the
The Talk Awards Honors Rock N’ Jenny’s Italian Subs for 10 Years of Outstanding Customer Satisfaction
ESCONDIDO, CALIFORNIA, UNITED STATES, April 19, 2019 – Building on a successful legacy of great food and great service, Rock n’ Jenny’s Italian Subs has
Investing in Key Strategies and Positively Impacting Our Culture
The Orlans Group is a women-owned company made up of 500 employees in three law firms serving seven states and the District of Columbia, along
Winning Customer Centricity
How to Fast Track Your Journey to Increased Customer Centricity There is so much buzz around customer centricity these days. All companies, big and small,
Ready, Set, Grow: How to Scale Your Customer Service Team
In this age of real-time Tweets and Facebook rants, delivering a stellar customer experience is an integral piece of growing a business, building a brand
Foundation of Customer Service Equals Loyal Customers/Brand Ambassadors
With the pervasiveness of social media and online review websites, it’s hard for a company to get away with poor customer service in today’s culture.
Execution is Critical to the Customer Experience
In any industry, and given identical market conditions, there are always five percent of companies that outperform the competition. They’re not lucky; they are simply
It Takes A Lot To Get Consumers To Sign Up For Loyalty Schemes
Loyalty schemes can be an invaluable tool when it comes to customer satisfaction and the overall consumer experience. Our most recent research shows that 94
5 Ways Brands Can Take Social to the Next Level
The influence of social media needs no introduction. Consumers now demand that their complaints be acknowledged and resolved quickly. In fact, most consumers would rather
The Talk Awards Honors Gorilla Builders for Achieving Outstanding Customer Satisfaction Ratings
Surprise, Ariz. (March 6, 2018): Gorilla Builders L.L.C. has earned continuous high praise from its satisfied customers, leading to its seventh straight Talk Award. The
Eby Family Dental wins Sixth Consecutive Talk Award
Eby Family Dental is the place for general, cosmetic and orthodontic dental care for the whole family in Fort Atkinson, Wisc., as well as the
Choosing CRM Software: Beyond Customer Care
In recent years, customer relationship management (CRM) platforms have become essential to any customer care specialist looking to deliver excellent service or support. However, not
Responsiveness: The Key to All That is Good in Business
In an industry with more than 21,000 competitors, how are we still ticking — and not just ticking, but growing after 16 years? It is
Taking the Tech out of Tech Support: Less Tech and More Service
With all the new technology for consumers hitting the market, tech support is in high demand, leading to the potential for greater communication problems between
All Plumbing Earns Eight Consecutive Talk Awards for Customer Satisfaction
Arlington, Va. (May 24, 2019): Since its early days in business, All Plumbing, Inc. has solidified a position within the plumbing industry as a trustworthy,
At Your Service
How TriHealth’s Bethesda North Hospital Learned to “WOW” Patients TriHealth is the integrated healthcare system that formed as a partnership between Good Samaritan Hospital and
Nail Perfection & Spa Wins Ninth Talk Award for Outstanding Customer Satisfaction
Mission, Kan. (Nov. 18, 2018): Despite its large size and continued growth, Nail Perfection & Spa remains focused on its customers and providing them an
The Talk Awards Honors McCormack Roofing for Outstanding Customer Satisfaction Eight Years Running
Anaheim, Calif. (Jan. 20, 2019): Building on a strong foundation of customer service, McCormack Roofing, Construction & Energy Solutions has once again earned high praise
Customers Come First for Able Glass, Talk Award Winner for Excellent Customer Service
Santa Clara, California: While growing a family-owned business for almost 50 years through shifting industry standards in an ever-changing business environment, one thing remains constant
