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Is Your Beauty Salon Taking Full Advantage of Google Business Profile Posts?
Despite the effect COVID-19 has had on salons, the beauty industry continues to grow. There are more salons and stores daily catering to the health and beauty needs of the public. There are many ways to market your salon, but

The Talk Awards Honors Style by Zahra for Outstanding Customer Satisfaction for 10 Consecutive Years
February 15, 2019 – Henrico, Virginia – Offering more than just specialty salon services to the community, Style by Zahra brings customer service and community service to the forefront, earning it a tenth straight Talk Award for outstanding customer satisfaction.

Nicholas G. Rendon Eight Consecutive Talk Awards Winner
At the dental practice of Nicholas G. Rendon, DDS, in Vero Beach, Fla., patients are treated by a caring staff genuinely dedicated to serving their best interests. “We strive to make every patient feel welcome through friendly service, a comfortable

Jeppson Dental Earns Nine Consecutive Talk Awards for Patient Satisfaction
Provo, Utah (May 3, 2019): For nearly two decades, Jeppson Dental has provided the highest levels of dental care to the community. By focusing on also giving patients the best experience possible, the practice recently earned its ninth consecutive Talk

Responsiveness: The Key to All That is Good in Business
In an industry with more than 21,000 competitors, how are we still ticking — and not just ticking, but growing after 16 years? It is hard to reduce all the moving parts to only one reason, but on the whole

The End of Quality Assurance
Once a week we would sit in a conference room and listen to recorded calls — calibration we called it. If you like Russian roulette it was quite the thrilling ride. We listened to some calls so painful I would

How Awards Boost Your Business Reputation
Table of Contents Add a header to begin generating the table of contents It is natural for a company to feel proud of its awards, which can also boost business reputation. Awards, especially those from a well-respected independent review organization,

Patient Experience vs. Patient Satisfaction – Are They The Same Thing?
Patient Experience (aka Patient Care); Patient Satisfaction – these are terms that are often used interchangeably. However, these are very different things and it is crucial to understand the context behind both and then use them to your and your

Nail Perfection & Spa Wins Ninth Talk Award for Outstanding Customer Satisfaction
Mission, Kan. (Nov. 18, 2018): Despite its large size and continued growth, Nail Perfection & Spa remains focused on its customers and providing them an outstanding experience every time, demonstrated by its most recent, and ninth consecutive, Talk Award win.

2020 Marks 10 Straight for McCormack Roofing
Like their products, McCormack Roofing, Construction & Energy Solutions’ customer service stands the test of time and earns a tenth consecutive prestigious Talk Award for customer satisfaction ratings. Anaheim, California – McCormack Roofing, Construction & Energy Solutions garners high praise

Importance of Team Recognition
Every small business should make it a point to recognize its team members and the value they provide to the company. Team recognition will improve employee morale, helping you retain employees and potentially improving the customer experience. It will also

Tips for Team Recognition
Don’t underestimate the importance of team recognition, but how do you recognize your team and show appreciation? The following tips will help you do that. Evaluate Whether Your Employees Feel Valued Highlight What You Value, Not Just Accomplishments Recognize Employees

Talk Awards Honors Elite Kreation$ for Nine Years of Outstanding Customer Satisfaction
Jamestown, N.Y. (April 25, 2019): Dedication to providing the highest levels of customer service is the heart of Elite Kreation$’ business philosophy. By always putting customers first, the company has recently earned its ninth consecutive Talk Award for Customer Satisfaction.

Global Survey Shows Involving Customers Still An Afterthought
A new Forbes Insights/American Society for Quality (ASQ) survey conducted in 2014 shows that while many companies solicit customer input, few really involve customers aside from simply receiving their surveys and complaints. Companies that genuinely involve customers are twice as likely to

Attracting the Right Talent
No matter the type of small business you own or run, you want to attract top talent that upholds your standards of service. But top talent doesn’t just refer to people with the appropriate skills and knowledge; it also means

Eby Family Dental wins Sixth Consecutive Talk Award
Eby Family Dental is the place for general, cosmetic and orthodontic dental care for the whole family in Fort Atkinson, Wisc., as well as the surrounding communities, including Whitewater, Jefferson and Lake Mills. Stacey A. Eby, DDS, and her team

TLC Home Health, Inc. Wins Eighth Consecutive Talk Award for Customer Satisfaction
Hopewell, Va. (Oct. 16, 2018): Receiving the highest possible customer satisfaction rating of 5 stars for eight straight years has earned TLC Home Health, Inc. eight prestigious Talk Awards. Winners of the Talk Awards are based on The Stirling Center

New Home Builders Say Buyer Interest Is Strong
Buyer demand for new homes remains strong, according to the most recent Housing Market Index from the National Association of Home Builders. The Index – which measures builders’ confidence in the new home market on a scale where any number

Execution is Critical to the Customer Experience
In any industry, and given identical market conditions, there are always five percent of companies that outperform the competition. They’re not lucky; they are simply better at planning and executing. Having solid systems in place for both garners measurable results

Investing in Key Strategies and Positively Impacting Our Culture
The Orlans Group is a women-owned company made up of 500 employees in three law firms serving seven states and the District of Columbia, along with five companies serving clients and customers nationwide all focused on real estate. The company’s

The Talk Awards Honors McCormack Roofing for Outstanding Customer Satisfaction Eight Years Running
Anaheim, Calif. (Jan. 20, 2019): Building on a strong foundation of customer service, McCormack Roofing, Construction & Energy Solutions has once again earned high praise from satisfied customers, leading to its eighth consecutive Talk Award. The Talk Awards identifies and

Create Attention-Getting GMB Posts with your Talk Award
Earning a Talk Award is a momentous occasion for your business. It shows that you stand out from the competition and gives you plenty of opportunities to promote your company. Google Business Profile (formerly Google My Business) alone gives you

Northwest Career College Receives High Marks
Northwest Career College Earns Ninth Consecutive Talk Award for Outstanding Customer Satisfaction Las Vegas career college receives high marks for customer satisfaction, earning it nine straight Talk Awards. LAS VEGAS, NEVADA, UNITED STATES, October 21, 2019 — Northwest Career College has educated

Use Google Business Profile Posts to Grow Your Restaurant’s Online Presence
Every restaurant owner needs to create a Google Business Profile and keep it updated. After all, it is the first result people see when they search for your restaurant’s name online. When you create a Google Business Profile for your
Recent Award Winners
All Plumbing, Inc. Honored by Talk Awards for Decades of Customer Satisfaction
Virginia-based plumbing contractor earns 12 straight Talk Awards by providing excellent customer service. ARLINGTON, VIRGINIA, (November 18, 2023) – All Plumbing, Inc. adds another feather
Importance of Team Recognition
Every small business should make it a point to recognize its team members and the value they provide to the company. Team recognition will improve
High Praise From Satisfied Patients
Cosmetic & Implant Dentistry of CT Earns Their 13th Talk Award Share on facebook Share on twitter Share on linkedin Share on reddit Share on
Kansas City Orthodontic Practice Earns Top Honors
Burleson Orthodontics Earns Seven Consecutive Talk Awards for Patient Satisfaction Kansas City orthodontic practice earns its seventh prestigious Talk Award thanks to outstanding customer
All Plumbing Earns Eight Consecutive Talk Awards for Customer Satisfaction
Arlington, Va. (May 24, 2019): Since its early days in business, All Plumbing, Inc. has solidified a position within the plumbing industry as a trustworthy,
Talk Awards Honors Sophisticated Smiles for 9 Years of Outstanding Customer Satisfaction
In 2002, Angela R. Cameron, DDS, PC, FDOCS, LVIF, FAGD, took over an established dental practice and transformed it into Sophisticated Smiles — a five-star