Press
Latest Articles & News
Recent Award Winners
Importance of Team Recognition
Every small business should make it a point to recognize its team members and the value they provide to the company. Team recognition will improve
High Praise From Satisfied Patients
Cosmetic & Implant Dentistry of CT Earns Their 13th Talk Award Share on facebook Share on twitter Share on linkedin Share on reddit Share on
Kansas City Orthodontic Practice Earns Top Honors
Burleson Orthodontics Earns Seven Consecutive Talk Awards for Patient Satisfaction Kansas City orthodontic practice earns its seventh prestigious Talk Award thanks to outstanding customer
All Plumbing Earns Eight Consecutive Talk Awards for Customer Satisfaction
Arlington, Va. (May 24, 2019): Since its early days in business, All Plumbing, Inc. has solidified a position within the plumbing industry as a trustworthy,
Talk Awards Honors Sophisticated Smiles for 9 Years of Outstanding Customer Satisfaction
In 2002, Angela R. Cameron, DDS, PC, FDOCS, LVIF, FAGD, took over an established dental practice and transformed it into Sophisticated Smiles — a five-star
The Talk Awards Honors McCormack Roofing for Outstanding Customer Satisfaction Eight Years Running
Anaheim, Calif. (Jan. 20, 2019): Building on a strong foundation of customer service, McCormack Roofing, Construction & Energy Solutions has once again earned high praise
All News Articles
Execution is Critical to the Customer Experience
In any industry, and given identical market conditions, there are always five percent of companies that outperform the competition. They’re not lucky; they are simply
Building a Customer-centered Culture
What does executive coaching have to do with a company’s focus on delivering on its promise to customers? The answer is simple, but it’s one
It Takes A Lot To Get Consumers To Sign Up For Loyalty Schemes
Loyalty schemes can be an invaluable tool when it comes to customer satisfaction and the overall consumer experience. Our most recent research shows that 94
Talk Awards Honors Sophisticated Smiles for 9 Years of Outstanding Customer Satisfaction
In 2002, Angela R. Cameron, DDS, PC, FDOCS, LVIF, FAGD, took over an established dental practice and transformed it into Sophisticated Smiles — a five-star
5 Ways Brands Can Take Social to the Next Level
The influence of social media needs no introduction. Consumers now demand that their complaints be acknowledged and resolved quickly. In fact, most consumers would rather
2020 Marks 10 Straight for McCormack Roofing
Like their products, McCormack Roofing, Construction & Energy Solutions’ customer service stands the test of time and earns a tenth consecutive prestigious Talk Award for
All Plumbing Earns Eight Consecutive Talk Awards for Customer Satisfaction
Arlington, Va. (May 24, 2019): Since its early days in business, All Plumbing, Inc. has solidified a position within the plumbing industry as a trustworthy,
Nicholas G. Rendon Eight Consecutive Talk Awards Winner
At the dental practice of Nicholas G. Rendon, DDS, in Vero Beach, Fla., patients are treated by a caring staff genuinely dedicated to serving their
7 Tips for Distributed Customer Support Success
The digital revolution is causing a sea of change in how organizations are building their customer support teams. Technology is removing geographical barriers that have
The Talk Awards Honors Rock N’ Jenny’s Italian Subs for 10 Years of Outstanding Customer Satisfaction
ESCONDIDO, CALIFORNIA, UNITED STATES, April 19, 2019 – Building on a successful legacy of great food and great service, Rock n’ Jenny’s Italian Subs has
Attracting the Right Talent
No matter the type of small business you own or run, you want to attract top talent that upholds your standards of service. But top
I Need An Angel Earns Highest Ratings
I Need An Angel provides “caregivers you can depend on.” A non-medical, in-home care company, it gives seniors and others recovering from surgery or suffering from chronic illness the ability to stay at home and maintain some level of independence.
Tips for Team Recognition
Don’t underestimate the importance of team recognition, but how do you recognize your team and show appreciation? The following tips will help you do that.
Foundation of Customer Service Equals Loyal Customers/Brand Ambassadors
With the pervasiveness of social media and online review websites, it’s hard for a company to get away with poor customer service in today’s culture.
Importance of Team Recognition
Every small business should make it a point to recognize its team members and the value they provide to the company. Team recognition will improve
TLC Home Health, Inc. Wins Eighth Consecutive Talk Award for Customer Satisfaction
Hopewell, Va. (Oct. 16, 2018): Receiving the highest possible customer satisfaction rating of 5 stars for eight straight years has earned TLC Home Health, Inc.
Kansas City Orthodontic Practice Earns Top Honors
Burleson Orthodontics Earns Seven Consecutive Talk Awards for Patient Satisfaction Kansas City orthodontic practice earns its seventh prestigious Talk Award thanks to outstanding customer
Taking the Tech out of Tech Support: Less Tech and More Service
With all the new technology for consumers hitting the market, tech support is in high demand, leading to the potential for greater communication problems between
Winning Customer Centricity
How to Fast Track Your Journey to Increased Customer Centricity There is so much buzz around customer centricity these days. All companies, big and small,
The Talk Awards Honors McCormack Roofing for Outstanding Customer Satisfaction Eight Years Running
Anaheim, Calif. (Jan. 20, 2019): Building on a strong foundation of customer service, McCormack Roofing, Construction & Energy Solutions has once again earned high praise
New Home Builders Say Buyer Interest Is Strong
Buyer demand for new homes remains strong, according to the most recent Housing Market Index from the National Association of Home Builders. The Index –
Responsiveness: The Key to All That is Good in Business
In an industry with more than 21,000 competitors, how are we still ticking — and not just ticking, but growing after 16 years? It is
Nail Perfection & Spa Wins Ninth Talk Award for Outstanding Customer Satisfaction
Mission, Kan. (Nov. 18, 2018): Despite its large size and continued growth, Nail Perfection & Spa remains focused on its customers and providing them an
Ready, Set, Grow: How to Scale Your Customer Service Team
In this age of real-time Tweets and Facebook rants, delivering a stellar customer experience is an integral piece of growing a business, building a brand
The Talk Awards Honors Style by Zahra for Outstanding Customer Satisfaction for 10 Consecutive Years
February 15, 2019 – Henrico, Virginia – Offering more than just specialty salon services to the community, Style by Zahra brings customer service and community
High Praise From Satisfied Patients
Cosmetic & Implant Dentistry of CT Earns Their 13th Talk Award Share on facebook Share on twitter Share on linkedin Share on reddit Share on
Roeland Park Spa Honored for Excellence
Kansas salon Nail Perfection & Spa receives high marks for customer satisfaction, earning it 10 straight Talk Awards. Nail Perfection & Spa has made a
Investing in Key Strategies and Positively Impacting Our Culture
The Orlans Group is a women-owned company made up of 500 employees in three law firms serving seven states and the District of Columbia, along
Talk Awards Honors Elite Kreation$ for Nine Years of Outstanding Customer Satisfaction
Jamestown, N.Y. (April 25, 2019): Dedication to providing the highest levels of customer service is the heart of Elite Kreation$’ business philosophy. By always putting
Jeppson Dental Earns Nine Consecutive Talk Awards for Patient Satisfaction
Provo, Utah (May 3, 2019): For nearly two decades, Jeppson Dental has provided the highest levels of dental care to the community. By focusing on
SoLoMo Marketing: How to Combine Social Media, Targeting and Mobile to Engage Customers
A surge in smartphone and Internet use has changed the way companies connect with consumers in a huge way: businesses can now gather an unprecedented
Accountability over Decades Wins All Plumbing, Inc. Customer Service Award Year-Over-Year
March 30, 2018 Arlington, Virginia: At All Plumbing, Inc. in Arlington, Virginia, they hold themselves accountable for 100 percent customer satisfaction through service warranties and
