An online reputation can make or break a company’s success. In order to discover one’s online reputation, a simple search by name will reveal whether a person or company has a good or bad online reputation, or none at all. This is an often-overlooked aspect amongst business owners, but enabling potential customers to search for a company and discover positive reviews is key for marketing success. If customers search for a company and find negative results, they will be much less likely to use that company. If, however, the company uses effective online reputation management, an Internet search will reveal positive attributes about the company, making the customer much more confident in choosing the company’s product or service.
Winning the Talk Awards Customer Satisfaction Award instantly distinguishes you as a leader in your industry. People have greater faith in award-winning companies as most see the honor as an indication that your service is one that can be trusted. You are a highly ranked business, and Talk Awards encourages you to take advantage of the benefits that come with your award and recognition. Showcase your award in person and online. Use your status as an award-winner to fuel your marketing.
Grab control of your image and reputation and bring potential customers to your award page on our website. Use your personalized promotional materials including press releases, plaques, certificates and decals to display your Customer Satisfaction Award on your website and in your facility.
It’s a fact that most customers check you out online before “taking a chance on you” — especially the new customers critical to the healthy growth of your business. What do they see when they go online? They see review sites with comments sometimes all over the board, and sometimes with unjustified negative and damaging reviews from competitors, unhappy employees and people that just want to do harm. Negative reviews, unfounded or not, can make or break a business.
You can’t control the content on those sites, even when it is false and libelous — at least not without great and impractical effort and legal expense. That is where the value of the Talk Award is found! The Talk Awards Customer Satisfaction Award provides a straightforward, stable rating from an unbiased, independent, credible source that attests to your customer satisfaction track record! And you can ensure that they see this information by following the simple steps we have laid out for you.
This award can’t be bought. Our research is provided at no charge and posted on our website for everyone to see.
For questions or assistance in implementing our 10-step program to an even more profitable and successful business, speak with a customer care specialist at (877) 712-4758.
Customer satisfaction is important as it has a direct impact on your bottom line. Millions of people use the Internet every day to search for business information and reviews/feedback prior to deciding where to go, which products to use or whose services to trust. Consumers and even competitors are able to post reviews and comments online, leaving strong business images and reputations extremely vulnerable. If a company gets high marks from its customers, it should be able to promote that and use it in its marketing campaign. It will help attract new business and gain market share. We aspire to provide the much-needed feedback that will help your company gain the winning edge that attracts new interest and generates new revenue. We provide promotional materials and services designed to get you the recognition you deserve for your high customer satisfaction ratings and the resulting honor from The Talk Awards.
Both business owners and consumers search our award pages to see who has received top honors. Only the highest rated businesses, those with a 4-star to 5-star rating, win The Talk Award. Let us help your business spread the word now!