Patient Experience (aka Patient Care); Patient Satisfaction – these are terms that are often used interchangeably. However, these are very different things and it is crucial to understand the context behind both and then use them to your and your patient’s advantage. Patient Experience is more than just the clinical encounter, itself; it speaks to […]
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Every small business should make it a point to recognize its team members and the value they provide to the company. Team recognition will improve employee morale, helping you retain employees and potentially improving the customer experience. It will also make your company attractive to new talent. Explore the importance of team recognition and some […]
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Don’t underestimate the importance of team recognition, but how do you recognize your team and show appreciation? The following tips will help you do that. Evaluate Whether Your Employees Feel Valued Highlight What You Value, Not Just Accomplishments Recognize Employees Proactively Be Specific in Your Recognition Deliver Recognition Promptly Ways to Show Employee Recognition Savvy […]
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Local SEO is crucial to every small business, making it a facet no one can overlook. Overall, a solid online strategy will help you build authority with customers and attract talent to your company. Explore some of the reasons why local SEO makes such a big difference. Improving Local SEO Makes Your Business Easy to […]
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As a small business owner, you are incredibly familiar with your particular niche, whether you are a mechanic, own a gym, or sell antiques. But you may not be familiar enough with various marketing methods, such as SEO. Given the importance of SEO for local businesses, it’s not something you can ignore. Remember that SEO […]
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You may already use keywords as part of your SEO strategy. Still, you may not realize that you should also use keywords on social media . Keywords on Social Media Work the Same as on Your Website There’s good news regarding social media and keywords. You can use keywords on social media platforms just like […]
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It is natural for a company to feel proud of its awards, which can also boost business reputation. Awards, especially those from a well-respected independent review organization, show that your company stands out in crucial ways. The award itself gives customers a reason to choose you. Whether the award is for your excellent customer service, […]
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Earning a Talk Award is a momentous occasion for your business. It shows that you stand out from the competition and gives you plenty of opportunities to promote your company. Google Business Profile (formerly Google My Business) alone gives you multiple useful opportunities to create attention using your Talk Award. Take a look at just […]
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Your Google Business Profile is completely free to claim and use, and it is something that every business should take full advantage of. With a Google Business Profile, your company becomes easier to find, and you are more likely to rank highly on Google search results. While most companies claim their Google Business Profile and […]
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We sincerely hope you found these tips helpful! If you have any further questions in regards to improving your customer relations, feel free to reach out to us in the comments section below.
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