Your Google Business Profile is completely free to claim and use, and it is something that every business should take full advantage of. With a Google Business Profile, your company becomes easier to find, and you are more likely to rank highly on Google search results. While most companies claim their Google Business Profile and …
You will come across some very important terms once you start looking into SEO or any form of internet marketing. You will see numerous articles referencing keywords but may still find yourself asking exactly what they are. Defining Keywords Keywords are topics or phrases that are the definition of your brand’s content. When you take …
Social media networks are great resources for all businesses looking to promote their brands and gain more business. However, it’s important that you choose the social media platforms that work best for your business. If used correctly, social media can bring significant success to your business. Various social media marketing sites will require different techniques, …
With all the new technology for consumers hitting the market, tech support is in high demand, leading to the potential for greater communication problems between consumers and customer service help desks. A common source of these problems is callers who aren’t sure of the technical terms, equipment, etc. Often, those calling in for help don’t …
Taking the Tech out of Tech Support: Less Tech and More Service Read More »
In recent years, customer relationship management (CRM) platforms have become essential to any customer care specialist looking to deliver excellent service or support. However, not everybody realizes that a correctly implemented CRM system can do much more than manage customer service for a business. It allows organizations to harness the power of their customer data …
